We Are A Technology Company
No, you’re not. Many companies today like to refer to themselves as “technology companies.” I find this both quaint and puzzling. Just...
Thought Leadership
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- Sep 16, 2020
- 5 min
Adopting Technology
When implementing new technologies or corporate system, many companies believe that “if we build it, they will come.” And while this may...
- Sep 3, 2020
- 4 min
Newton’s 3rd Law of Motion: Laws of Physics Are Also Laws of Human Behavior
Those of us who love physics fondly remember Newton’s Laws of Motion. I know that is a small group. Newton’s 3rd Law of Motion is...
- Aug 4, 2020
- 3 min
Tough But Fair
How many times have you heard this expression? What does it mean to you? We hear this expression all the time, usually by someone who...
- Apr 23, 2020
- 3 min
The SDRC Story: How NOT to Fire a 7 year-old
Sunday, April 27, 2020 marks the 25th anniversary of one of the most ignominious events in corporate HR history. It happened before...
- Feb 19, 2020
- 3 min
Employee Evaluations
It’s that time of year again when many managers are doing employee evaluations. I don’t know anyone who really enjoys this exercise. Not...
- Feb 12, 2020
- 5 min
What's In Your Electronics Bag?
Most of us carry our laptops in a backpack or shoulder bag. The days of briefcases are long gone. And in our bags, we carry all sorts of...
- Feb 5, 2020
- 4 min
A Short But Meaningful Conversation
Of all the functions and tasks I’ve had to perform, the one I truly hate the most and have never gotten fully used to doing, is firing...
- Jan 30, 2020
- 4 min
A Better Boss
Many books have been written about what makes a good boss, and how to be a good boss. There are plenty of lists that circulate LinkedIn...
- Dec 13, 2019
- 3 min
A House Divided
My son wrote this poem for his school's poetry assembly last year: I live in a house divided, four ways, I’m often reminded. My mom is...
- Nov 14, 2019
- 2 min
How Are You Remembered?
What do you want to be remembered for? What is your greatest accomplishment? The picture above was taken on the eve of Dreamforce 2017....
- Oct 31, 2019
- 4 min
The Lego Exercise
The Lego Exercise is a facilitation tool I learned over 25 years ago and have tweaked over the years to suit particular situations. This...
- Oct 22, 2019
- 2 min
Breaking Down Silos
"Let's break down those silos." I hear this phrase a lot. It sounds good. Very simple. We should all do that. But, as with many things,...
- Sep 25, 2019
- 2 min
Is Reporting Dead?
My first job out of college (in 1990) was at a life insurance company. Every day, the company's mainframe would spit out a 400 page...
- Sep 4, 2019
- 4 min
What is AI? Really?
AI is the hot “new” thing. Everyone wants it. It does magic. It solves problems. It replaces people. But what is AI, exactly? How does it...
- Aug 28, 2019
- 2 min
What's Your Job?
Home Depot had its infamous data breach in 2014. Soon after, the then-current CIO lamented publicly about the lack of investment in...
- Aug 20, 2019
- 3 min
What do Dogs and Systems Have in Common?
Everybody loves dogs. Most people don’t love systems. So, that can’t be it. Dogs often show affection when they are fed or played with....
- Aug 13, 2019
- 2 min
Play an Instrument, Play a Sport, Learn a Language
With school starting soon, I thought I’d share 3 rules I had at home for my kids: play an instrument, play a sport, learn a language....
- Aug 7, 2019
- 3 min
Hire Smart People
Smart people, combined with an open culture, leads to a competitive advantage. This is a pretty simple formula. Yet, so many companies...
- Jul 31, 2019
- 2 min
The Technology Wavefront
How can you make your customers love you? Great customer service is one example. But often a company's own structure gets in the way of...